Shipping policy

Shipping Policy

At Beauty Addict Hair, we aim to provide a smooth and reliable shipping experience for all customers.

Processing Times

As many of our products are prepared to order, please allow approximately 5–7 working days for processing before dispatch unless the item is marked as in stock.

Once your order has been processed and dispatched, you will receive tracking information via email where applicable.

Please note that processing times may be extended during busy periods, launches, promotions, or holidays.

UK Shipping

We offer tracked shipping across the United Kingdom.

Estimated delivery times after dispatch:

Standard UK Delivery: 2–5 working days
Express UK Delivery: 1–2 working days

Delivery timeframes are estimates only and are not guaranteed.

International Shipping

International shipping may be available depending on your location.

Customers are responsible for any customs fees, import duties, or taxes that may apply within their country.

Beauty Addict Hair is not responsible for delays caused by customs clearance or international courier services.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where applicable.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are entered correctly at checkout.

Beauty Addict Hair is not responsible for delayed, lost, or misdelivered parcels due to incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Parcels

While we work closely with our shipping providers, Beauty Addict Hair is not responsible for courier delays once orders have been dispatched.

If you believe your parcel is delayed or lost, please contact us at:

hello@beautyaddicthair.co.uk

and we will do our best to assist you.

Refused Deliveries

If a parcel is refused or returned to us due to failed delivery attempts or incorrect address details, additional shipping charges may apply before the order can be resent.