Privacy policy

Privacy Policy

At Beauty Addict Hair, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment details
IP address
Device and browser information
Order history

We collect this information to process orders, provide customer support, improve our services, and enhance your shopping experience.

How We Use Your Information

We may use your information to:

Process and fulfil your orders
Communicate regarding your purchase
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorised activity
Send marketing emails and promotional offers (only where consent has been given)

Payment Information

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details.

Marketing Communications

If you subscribe to our mailing list, we may send you updates, promotions, and exclusive offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Analyse visitor behaviour
Personalise your shopping experience
Support marketing and advertising campaigns

By using our website, you consent to the use of cookies where applicable.

Third-Party Services

We may share limited information with trusted third-party providers that help us operate our business, including:

Shopify
Payment processors
Shipping providers
Email marketing platforms
Analytics services
Review platforms such as Judge.me

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable precautions to protect your personal information and ensure it is stored securely.

However, no method of electronic transmission or online storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request information about how your data is used

To exercise any of these rights, please contact us at:

hello@beautyaddicthair.co.uk

Retention of Information

We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.